An AI answers
your hospital’s or clinic’s phone.
An HBYS-integrated, autonomous voice assistant: it talks with the patient, and creates, reschedules, and cancels the appointment itself. KVKK-compliant, with your data in Turkey.
It answers incoming calls within seconds, connects to your HBYS, and completes the appointment without a human. 24/7, no waiting.
128
Calls Answered Today
86
Appointments Created
19
Rescheduled / Cancelled
91%
Resolved Autonomously
| Caller | Action | Channel | Detail | Time |
|---|---|---|---|---|
| B. Şahin | Appointment created | Phone | ||
| N. Yıldız | Appointment rescheduled | Phone | ||
| K. Aydın | Appointment cancelled | |||
| S. Korkmaz | Appointment created | Phone |
Weekly Appointment Activity
Compliance wasn’t bolted on later.
Health data is sensitive; Dorsera Health was designed from the ground up to be KVKK-compliant.
The phone never stops;
the front desk can’t keep up.
The front desk greets patients in person and answers the phone at the same time. Calls get missed during busy hours and after hours, and appointment tasks pile up. The AI takes this entire load off their hands.
From call to appointment, on its own.
Frequently asked.
Can the AI really create the appointment on its own?
Yes. Through the HBYS integration, the voice assistant queries the right physician and an open slot in real time; it creates, reschedules, or cancels the appointment and writes the action directly to your HBYS. It resolves the call without needing human approval.
Does it work with our existing HBYS and phone system?
Its adaptable integration is built to connect to whichever hospital information management system (HBYS) and phone/call infrastructure you already use.
How is patient data protected?
It was designed to be KVKK-compliant: protected through role-based access, immutable audit logs, and isolated infrastructure. All your data is hosted in Turkey; requirements specific to your organization are worked out together.
Does Dorsera make medical decisions?
No. Dorsera Health only handles call and appointment operations; it does not make medical diagnosis or treatment decisions.
Hand the phone
to the AI.
Custom pricing per organization; we work it out together based on your hospital or clinic.